OVERVIEW

At Ladachi Kulfi, we want you to be completely satisfied with your purchase. 

However, we only exchange the product in case of damage during delivery. Once the product is delivered successfully to the customer, return or exchange will not be accepted. 

ELIGIBILITY FOR RETURNS

To be eligible for a return, the following conditions must be met:

• Only exchange while delivery.

RETURN PROCESS

No Return after delivery, only exchange while delivery.

REFUNDS

No Refund.

EXCHANGES

We only replace items if they are defective or damaged during delivery.  Exchanges are subject to availability.

NON-RETURNABLE ITEMS

Certain items are non-returnable. These include:

• All types of Kulfi (unless defective or damaged).

CONTACT US

For any questions regarding returns or exchanges, please contact our customer service team at ecom@papalgroup.com / Call on 18002103696. We are here to assist you and ensure your satisfaction.

Thank you for shopping with Ladachi Kulfi!